Returns and Exchanges


We work hard to ensure we get your order correct the first time.

If you are having issues with your product, please contact us.

We will work with you to ensure you are a satisfied customer.

  1. We accept returns of products unused or unworn.
  2. If by chance the jump rope cable you ordered is not the appropriate length for you… Contact us! We will do a free, one-time exchange of the cable as long as the cable is still new. Simply remove the cable from the handles and ship to:

Mute® Sports Equipment
16 Bell Lane
Morganton, GA  30560

USPS First Class Mail seems to be the most affordable.

Let us know the correct length that you need replaced and we will ship it back to you at no charge.
3.  If an item is returned, the cost of the item is refunded and not the initial shipping charge.